Business Analyst - Performance Management & People Transformation (Active SC)

Gazelle Global • United Kingdom • Audit & Compliance
Contract Mid

Description

Overview:

The client is undergoing a significant People Transformation Programme, aiming to modernise its approach to performance management, pay, and talent development.

The Bank seeks a specialist contractor to provide expert consultancy in designing and implementing a performance management framework that robustly links performance, reward, and talent—supporting a shift towards a skills-based organisation and a high-performing culture.

Key Responsibilities
• Review and analyse existing performance management and pay processes, policies, and tools.
• Conduct stakeholder interviews and workshops to identify strengths, weaknesses, and cultural considerations.
• Benchmark current practices against external best practices, including financial services and broader market comparators.

Framework Design:
• Develop options for a fit-for-purpose performance management framework that aligns pay with performance, skills, and contribution.
• Provide clear, evidence-based recommendations and design the future state, ensuring fairness, transparency, and alignment with the Bank’s objectives.
• Identify and articulate risks, dependencies, and mitigation strategies.

Implementation Roadmap:
• Create a detailed roadmap for change, including timelines, milestones, and transition states.
• Recommend governance models, supporting tools, systems, and training requirements.
• Advise on change management, communication, and stakeholder engagement strategies.

Stakeholder Engagement:
• Support the Bank in preparing for cultural change, ensuring engagement from senior leaders, managers, and the wider organisation.
• Run engagement sessions and provide guidance on leadership and manager capability development.

Knowledge Transfer:
• Ensure effective knowledge transfer to internal teams to build in-house capability post-engagement.

Required Experience and Skills
• Proven expertise in designing and implementing performance management and pay frameworks in large, complex organisations.
• Experience integrating performance management with broader people transformation initiatives (pay, skills, talent).
• Strong data analysis, benchmarking, and evidence-based recommendation skills.
• Demonstrated ability in organisational change and cultural transformation.
• Excellent stakeholder engagement and communication skills, with the ability to influence at all levels.
• Ability to translate theory into practical, actionable solutions.
• Experience in knowledge transfer and capability building within client organizations.