Corporate Receptionist/Front of House
Full-time
Mid
Description
Profile
Arma Partners is looking for a highly skilled, confident and proactive Receptionist to support the team on a permanent basis. This is a unique opportunity to join a high performing and fast-growing business unit as the first point of contact and front of house. The individual should have a welcoming and accommodating manner, possess excellent core administrative and organisational skills, combined with attention to detail and an enthusiastic attitude. Capable of showing initiative, understanding conflicting priorities and working in a fast-paced environment.
The Firm
Arma Partners acts as trusted advisors to Digital Economy leaders throughout their entire corporate lifecycle, from raising private capital for fast growing disrupters and founder-led businesses to orchestrating complex cross-border M&A deals for private equity investors and global large-cap public companies.
At Arma, we combine the collegial culture and hands-on exposure of a boutique advisory firm with the global reach and deal execution excellence of a bulge-bracket bank. Every day we advise undisputed leaders on landmark deals that will transform the world we all live in.
Duties & Accountabilities
- All reception and front of house duties.
- Meeting and greeting visitors in a highly professional, friendly manner, showing them to the correct meeting rooms and making them feel welcomed.
- Main point of contact for incoming calls, answering, screening and forwarding calls, taking messages as appropriate.
- Ownership of the meeting room bookings: booking and managing the meeting room reservations; including pro-active management of forward bookings and liaising with staff when changes are required.
- Making sure all visitors are booked into “My Vertical City” (The Shard’s online booking system) and liaising with the building reception.
- Working closely with the EA team, who cover the reception during the lunch hour. Making sure they are fully up to speed with any meetings during that time.
- Main point of contact for housekeeping staff to ensure meeting rooms are prepared prior and updating them throughout the day.
- Following up on email correspondence to all meeting room bookings and verbal instructions to arrange meetings, calls, video conferences and ensuring that actions are followed-up as appropriate.
- Arranging catering for meeting room bookings including breakfasts, lunches, light snacks and refreshments.
- Assisting in updating Arma’s contacts database ensuring accuracy and precision.
- Sorting and distributing post, sorting delivery notes, and organising couriers.
- Managing relationships with external providers and liaising with building management.
- Supporting travel bookings as needed, in accordance with Arma’s travel policy.
- Assist the Operations Manager to ensure there is seamless operation of the office and other admin duties, updating the phone list, and stock checks for the stationery room.
- Dealing with confidential matters with discretion and integrity.
Person specification
- Exceptional track record (ideally a minimum of 3 years’ experience) managing a prestigious reception.
- A proven interest in working in a corporate or financial environment.
- Excellent written and spoken English language skills, with the ability to communicate effectively and appropriately with people across all levels in a multi-cultural environment.
- Ability to work in a global environment with most clients or counterparties based overseas.
- Dependable, flexible, proactive and trustworthy.
- Exhibits a friendly and approachable demeanour and is polite and courteous.
- Ability to manage competing deadlines while remaining calm under pressure.
- Outstanding organisation skills with a high level of attention to detail.
- Persistent yet tactful and diplomatic.
- Sound judgement and excellent time management skills.
- Excellent Microsoft Word and Outlook skills, and competency in Excel.
Arma Partners is looking for a highly skilled, confident and proactive Receptionist to support the team on a permanent basis. This is a unique opportunity to join a high performing and fast-growing business unit as the first point of contact and front of house. The individual should have a welcoming and accommodating manner, possess excellent core administrative and organisational skills, combined with attention to detail and an enthusiastic attitude. Capable of showing initiative, understanding conflicting priorities and working in a fast-paced environment.
The Firm
Arma Partners acts as trusted advisors to Digital Economy leaders throughout their entire corporate lifecycle, from raising private capital for fast growing disrupters and founder-led businesses to orchestrating complex cross-border M&A deals for private equity investors and global large-cap public companies.
At Arma, we combine the collegial culture and hands-on exposure of a boutique advisory firm with the global reach and deal execution excellence of a bulge-bracket bank. Every day we advise undisputed leaders on landmark deals that will transform the world we all live in.
Duties & Accountabilities
- All reception and front of house duties.
- Meeting and greeting visitors in a highly professional, friendly manner, showing them to the correct meeting rooms and making them feel welcomed.
- Main point of contact for incoming calls, answering, screening and forwarding calls, taking messages as appropriate.
- Ownership of the meeting room bookings: booking and managing the meeting room reservations; including pro-active management of forward bookings and liaising with staff when changes are required.
- Making sure all visitors are booked into “My Vertical City” (The Shard’s online booking system) and liaising with the building reception.
- Working closely with the EA team, who cover the reception during the lunch hour. Making sure they are fully up to speed with any meetings during that time.
- Main point of contact for housekeeping staff to ensure meeting rooms are prepared prior and updating them throughout the day.
- Following up on email correspondence to all meeting room bookings and verbal instructions to arrange meetings, calls, video conferences and ensuring that actions are followed-up as appropriate.
- Arranging catering for meeting room bookings including breakfasts, lunches, light snacks and refreshments.
- Assisting in updating Arma’s contacts database ensuring accuracy and precision.
- Sorting and distributing post, sorting delivery notes, and organising couriers.
- Managing relationships with external providers and liaising with building management.
- Supporting travel bookings as needed, in accordance with Arma’s travel policy.
- Assist the Operations Manager to ensure there is seamless operation of the office and other admin duties, updating the phone list, and stock checks for the stationery room.
- Dealing with confidential matters with discretion and integrity.
Person specification
- Exceptional track record (ideally a minimum of 3 years’ experience) managing a prestigious reception.
- A proven interest in working in a corporate or financial environment.
- Excellent written and spoken English language skills, with the ability to communicate effectively and appropriately with people across all levels in a multi-cultural environment.
- Ability to work in a global environment with most clients or counterparties based overseas.
- Dependable, flexible, proactive and trustworthy.
- Exhibits a friendly and approachable demeanour and is polite and courteous.
- Ability to manage competing deadlines while remaining calm under pressure.
- Outstanding organisation skills with a high level of attention to detail.
- Persistent yet tactful and diplomatic.
- Sound judgement and excellent time management skills.
- Excellent Microsoft Word and Outlook skills, and competency in Excel.