Customer Contact Centre Advisor
Part-time
Mid
Description
At Transform, we believe in enhancing lives—not just for our patients, but for our team too. As a trusted name in healthcare, we lead the way in outstanding care, continuous innovation, and unwavering ethical standards. We care more—about people, progress, and making a meaningful impact every day.
We’re looking for a passionate and driven Patient Bookings Coordinator to join our Telephone Contact Centre Sales Team in a part-time capacity. If you thrive on meaningful conversations, compassionate connections, and helping people take life-changing steps, this role offers a rewarding opportunity to do just that.
What You’ll Do
• Engage with potential patients via outbound and inbound calls, live chat, and call-back requests—offering reassurance and expert guidance
• Build genuine relationships and help patients book consultations with our expert surgeons
• Work in a fast-paced, results-driven environment where empathy, communication, and enthusiasm are key
• Receive full training—whether you come from healthcare, sales, or customer service, we’ll support your success
What We’re Looking For
• A people-first mindset—someone who listens, understands, and truly cares
• Confident communication skills, both written and verbal, to make patients feel informed and comfortable
• A motivated, positive, and target-driven individual who thrives on success
• Resilience, patience, and adaptability—no two conversations are the same
• Strong computer skills with accurate data entry and navigation abilities
What You Can Expect
• £12.21 per hour, with the potential to earn a strong commission based on performance
• Flexible part-time hours, with evening and weekend shifts expected as part of the role
• A supportive, high-energy team environment where your work makes a real difference
If you're ready to help change lives—and grow your career in a meaningful way—join Transform and be part of shaping the future of healthcare.
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 16 – 24 per week
Benefits:
• Additional leave
• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
Ability to commute/relocate:
• Manchester M22 4RZ: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
• United Kingdom (required)
Work Location: In person
We’re looking for a passionate and driven Patient Bookings Coordinator to join our Telephone Contact Centre Sales Team in a part-time capacity. If you thrive on meaningful conversations, compassionate connections, and helping people take life-changing steps, this role offers a rewarding opportunity to do just that.
What You’ll Do
• Engage with potential patients via outbound and inbound calls, live chat, and call-back requests—offering reassurance and expert guidance
• Build genuine relationships and help patients book consultations with our expert surgeons
• Work in a fast-paced, results-driven environment where empathy, communication, and enthusiasm are key
• Receive full training—whether you come from healthcare, sales, or customer service, we’ll support your success
What We’re Looking For
• A people-first mindset—someone who listens, understands, and truly cares
• Confident communication skills, both written and verbal, to make patients feel informed and comfortable
• A motivated, positive, and target-driven individual who thrives on success
• Resilience, patience, and adaptability—no two conversations are the same
• Strong computer skills with accurate data entry and navigation abilities
What You Can Expect
• £12.21 per hour, with the potential to earn a strong commission based on performance
• Flexible part-time hours, with evening and weekend shifts expected as part of the role
• A supportive, high-energy team environment where your work makes a real difference
If you're ready to help change lives—and grow your career in a meaningful way—join Transform and be part of shaping the future of healthcare.
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 16 – 24 per week
Benefits:
• Additional leave
• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
Ability to commute/relocate:
• Manchester M22 4RZ: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
• United Kingdom (required)
Work Location: In person