Customer Support Officer - Entry Level (UAE Nationals)
Full-time
Mid
Description
General Overview:
We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles . This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediately.
As a Customer Support Officer, you will be responsible for handling customer inquiries, providing timely support, managing documentation, and ensuring a smooth and positive customer experience.
Key Responsibilities:
• Handle customer inquiries via phone, email, or other channels promptly and professionally.
• Provide accurate information and resolve basic service-related issues.
• Maintain and update customer records and documentation.
• Coordinate with internal teams to ensure timely follow-ups and issue resolution.
• Support service processes while adhering to company policies and standards.
• Ensure high customer satisfaction through clear communication and problem-solving.
• Manage multiple tasks while maintaining strong attention to detail.
• Adapt to evolving customer service procedures and workflows.
Requirements:
• UAEN with a Family Book
• High School or Diploma qualification
• 1–2 years of experience in customer service, operations, or administration (preferred)
• Strong communication skills in Arabic and English
• Proficient in computer use and Windows-based applications
• Organized, detail-oriented, and able to work in a fast-paced environment
• Available to join immediately
We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles . This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediately.
As a Customer Support Officer, you will be responsible for handling customer inquiries, providing timely support, managing documentation, and ensuring a smooth and positive customer experience.
Key Responsibilities:
• Handle customer inquiries via phone, email, or other channels promptly and professionally.
• Provide accurate information and resolve basic service-related issues.
• Maintain and update customer records and documentation.
• Coordinate with internal teams to ensure timely follow-ups and issue resolution.
• Support service processes while adhering to company policies and standards.
• Ensure high customer satisfaction through clear communication and problem-solving.
• Manage multiple tasks while maintaining strong attention to detail.
• Adapt to evolving customer service procedures and workflows.
Requirements:
• UAEN with a Family Book
• High School or Diploma qualification
• 1–2 years of experience in customer service, operations, or administration (preferred)
• Strong communication skills in Arabic and English
• Proficient in computer use and Windows-based applications
• Organized, detail-oriented, and able to work in a fast-paced environment
• Available to join immediately