Dedicated Customer Service Manager
Full-time
Mid
Description
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can.Continued success depends on it!Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Manager of the Central Transport Dedicated Accounts Support Team and the Dedicated Appointments Team.
Job Description: Work with Central Transports Dedicated Account Teams to help facilitate account retention and growth while fostering a positive and efficient work environment. This team supports some of our top key accounts and has a direct impact to our customer relationships and business levels in both existing accounts and new accounts. This position will also work cross- functionally to continuously improve scorecard metrics within Dedicated Accounts. Qualified candidate will possess strong interpersonal skills, positive team management along with process development and implementation skills. Must possess the ability to multi-task and work in a fast paced, dynamic environment. A good working knowledge of Central Transports departments and tools is necessary in order to evaluate processes, efficiencies and best practices. Develop and implement change where necessary while gaining the support of the team. Develop and measure success and areas for improvement including an analytical mindset with a result driven approach.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can.Continued success depends on it!Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Manager of the Central Transport Dedicated Accounts Support Team and the Dedicated Appointments Team.
Job Description: Work with Central Transports Dedicated Account Teams to help facilitate account retention and growth while fostering a positive and efficient work environment. This team supports some of our top key accounts and has a direct impact to our customer relationships and business levels in both existing accounts and new accounts. This position will also work cross- functionally to continuously improve scorecard metrics within Dedicated Accounts. Qualified candidate will possess strong interpersonal skills, positive team management along with process development and implementation skills. Must possess the ability to multi-task and work in a fast paced, dynamic environment. A good working knowledge of Central Transports departments and tools is necessary in order to evaluate processes, efficiencies and best practices. Develop and implement change where necessary while gaining the support of the team. Develop and measure success and areas for improvement including an analytical mindset with a result driven approach.