Internal Sales Executive

DK Recruitment • Torpoint • Sales
Full-time Mid

Description

We are looking for a proactive and commercially minded Inside Sales Executive to join our client.

This role will be central to delivering fast, quality traded solutions to customer enquiries, operating in a “quick centre” style environment.

You’ll be responsible for sourcing, quoting, and securing business, providing customers with fast, competitive responses to meet their needs.

A background in distribution or trading environments will be highly beneficial.

This role would suit someone with a strong sense of urgency and the ability to get tasks done and someone who thrives in an environment where each day brings new opportunities.

Key Responsibilities:
• Respond to inbound customer enquiries, providing quick, accurate, and competitive quotations.
• Source traded parts and solutions from our supplier and distributor network.
• Manage and grow relationships with key distributors, suppliers, and trading partners.
• Follow up on quotations to secure orders, negotiating terms where required.
• Liaise closely with the engineering and external sales teams to ensure solutions align with customer requirements.
• Provide regular feedback to the sales and procurement teams regarding market trends, pricing, and product availability.
• Update and maintain accurate records within the CRM system.
• Support continuous improvement of processes to ensure the highest standards of customer service.
• Assist in onboarding new suppliers where necessary to expand trading capability.

Knowledge and Skills:
• Experience in internal sales, distribution, or procurement in a technical or engineering environment.
• Strong commercial awareness with the ability to balance speed and accuracy.
• Bearing industry knowledge beneficial, but not essential if you have experience in similar industrial/mechanical sectors.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using CRM systems, MS Office, and other business tools.
• Positive, driven, and collaborative attitude