Strategic Client Success Manager

A strategic role for someone who thrives on building relationships, driving measurable value, and shaping the future of fraud prevention

Synectics Solutions is experiencing strong growth and we’re seeking an accomplished Strategic Client Success Manager to deepen partnerships with our high-value clients. In this role, you’ll help clients optimise their fraud prevention strategies while enabling them to deliver an exceptional customer experience

.
What You’ll
• DoDrive client retention and recurring revenue through data-driven insight
• s.Act as the voice of the customer to internal teams, translating needs into solution
• s.Build long-term adoption of Synectics products by scoping future opportunitie
• s.Lead workshops and strategic sessions with senior stakeholder
• s.Develop account plans that deliver short-, medium-, and long-term valu
• e.Understand client sectors and the current and future fraud challenges to shape key initiative

s.
What You’ll N
• eedStrong commercial awareness and ROI foc
• us.Proven leadership and stakeholder management skil
• ls.Curiosity and problem-solving minds
• et.Solid IT understanding with willingness to lea
• rn.Excellent communication, presentation, and influencing skil
• ls.Track record of delivering against commercial targe

ts.
What You’ll
• GetEmpowerment to own your portfolio and be the face of Synect
• ics.Flexible working: Work When and Where Wo
• rks.Supportive culture where people flour
• ish.Benefits designed to make life easier inside and outside of

work