Area Manager MRP East CMO

Job Description We are recruiting for a Area Manager MRP East CMO, reporting into the Head of Operations you will be responsible for leading delivery of Mains Replacement Projects, predominantly in the East of England Network. This role can be based in Hitchin, Colchester or Peterborough. At Costain, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need . Responsibilities Key Tasks & responsibilities: Ensure safe delivery of the mains and service replacement, programme for your Area by the Local Delivery Partners (LDPs)Work closely with Cadent and our Supply Chain to achieve exemplary Health & Safety Standards whilst ensuring Customer satisfaction during the delivery of our works. Ensuring that we comply with policies, procedures and current legislation.Leading and managing a high performing team of managers ensuring assurance and management of the Local Delivery Partner (LDP) works.Consistently demonstrate, promote and develop high standards of safety behaviour, leading by example.Manage the performance of the supply chain to ensure key contract objectives are delivered.Develop a programme of work ensuring that projects are issued, monitored, delivered (to cost and time) in accordance with legislative, regulatory, Cadent technical standards, policies and procedures. Executing and monitoring delivery, ensuring that we carry out effective inspection and checking, project reporting and handover documentation. Helping to upskill the LDPs with particular reference to SHEQ Sharing knowledge and lessons learned within the region, and with other CMOs.Support the Head of Operations in identifying areas for improvement, leading on initiatives as appropriateManage direct reports in accordance with company policy (e.g. attendance, performance reviews)Maximise staff engagement through actively contributing at team talks, address staff issues, identifying development needs, deliver as appropriate toolbox talks, safety briefings and team briefsEnsure that we investigate and resolve customer queries, claims and complaints in an expedient and professional mannerUndertake or assist with incident reporting, investigations, submission of final reports as well as close out of remedial actionsManage the reinstatement process within the area.Continually monitor operative’s performance and foster a culture of team working and safety, creating a culture of zero tolerance of safety and compliance breaches and working towards Injury Free EnvironmentCarry out standby and call out duties as requiredCarry out any other reasonable duties appropriate for the roleDeputise for the Head of Operations as and when required Qualifications Relevant 5 years experience, or demonstrable experience with a relevant qualification in managing utility street works, in a gas distribution network environment or similar.Valid EUSR Safety PassportGood understanding and experience in the application and management of permit systemsGood knowledge and understanding of gas distribution network operationsGood communication and organisational skills with a collaborative working approachKnowledge and experience in the application of gas distribution standards and specifications essentialExperience in managing a multi discipline teamExperience in coordination of engagement with multiple stakeholdersKnowledge and practical experience in SHE legislation and auditing applicable to Street WorksHas understanding and practical experience in the production and implementation of RAMS and “point of work” risk assessmentsKnowledge of IT systems and Microsoft office suite of programmesDemonstrable experience in managing site based staff and a remote workforceDue to the nature of this role, it is required that you live within reasonable travelling distance from the core area of workYou may be required to provide holiday and absence cover when requested. About Us Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview . A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website: https://www.gov.uk/government/collections/disability-confident-campaign