Customer Service Advisor - Day or Evening Shifts - Register your interest now.

Customer Service Advisors - Day or Evening Shifts - Hybrid Working We are inviting expressions of interest for temporary-to-permanent Customer Service Advisor roles starting in September. Our client is a fast‑growing financial services organisation offering excellent career development and full training. You will be equipped with everything you need to deliver exceptional customer experiences and become part of a business that genuinely cares for, supports, and values its people. Duties will include: Be the first point of contact for customers regarding any account or payment queries by phone, email and chatTake ownership and support customers in the speedy resolution of any issues escalating where necessaryCollaborate with your team mates to ensure customer calls are answered at super speed and no one is left hanging on a callShow empathy for customers that need more time, more help and more considerationPut your detective hat on and be on the look out for any fraudulent transactions or activity Essential skills and experience: A positive attitude and common sense is key for this role as well as experience in retail, hospitality or corporate customer service.You must be committed to delivering the highest level of service and have experience of going beyond for customers.Be adaptable, a quick leaner and keen to succeed in a fast-paced business. There is a shift pattern involving day or evening shifts with occasional weekend work. Whilst there is frequent opportunity to work from home, applicants must live within a commutable distance to the central Southampton office. Successful job offers will be dependent on employment, credit and criminal history checks. Apply now or please contact info@fintech-people.co.uk for full details. We can't wait to hear from you!