Restaurant General Manager

About The Role Location: London Department: Restaurant Leadership Salary/Rate: £35K - £40K per annum Hours: full time Closing Date: 11 September 2026 Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role As a Restaurant General Manager, you lead from the front and take full ownership of your restaurant. You’re accountable for performance, people, culture, and results ensuring the restaurant delivers brilliant guest experiences while building a high performing, future ready team. What will you spend your time doing? Lead like you mean it. Take full ownership of the restaurant, leading performance, culture, and standards with confidence. Make sound decisions that deliver results today while supporting long term success, stay accountable for outcomes, and remain calm and decisive during busy or challenging periods. Deliver Through Others Build and lead a high performing leadership team, developing people through regular coaching and feedback. Delegate with confidence to create ownership at all levels, and recognise great performance to drive results and a positive culture. Unleash Potential Attract and develop great people, recruiting diverse talent with the potential to grow. Build strong relationships, identify future leaders early, and create clear development and progression pathways that strengthen the team for the long term. Execute With Focus Keep the restaurant running smoothly and efficiently by setting clear priorities, maintaining strong operational standards, and planning labour and stock effectively. Proactively remove any barriers that could impact performance or results. Fuel Exceptional Restaurant Experiences Deliver a great guest experience by leading your team to provide fast, friendly, and consistent service. Use feedback to continually improve, make every guest feel welcome, and empower your team to resolve customer concerns confidently and professionally. Shape the Future Shape the future of the restaurant by leading your team confidently through change, embracing new ways of working, and using insight to drive improvement. Work closely with your Area Coach to identify opportunities, plan ahead, and deliver long term business success. What We Love From You You lead from the front and set the standard every day. You build trust, handle tough conversations well, and bring the best out of people. You run a tight, compliant operation without losing sight of the guest. You’re commercially aware and confident owning KPIs, costs, and profitability. You stay calm under pressure and thrive in fast paced environments. You genuinely care — about people, food, and doing things the right way. Apply now Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Job Location Details London Road, London, United Kingdom, SW16 4AE Get directions Discover more Championing Potential at KFC. At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table. Find out more Buckets of opportunity. Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here. Find out more Championing Potential at KFC. At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table. Find out more Buckets of opportunity. Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here. Find out more Championing Potential at KFC. At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table. Find out more Buckets of opportunity. Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here. Find out more Perks, rewards and benefits. We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too. Some of our restaurants are part of our Equity business and others are owned by our Franchise partners. That means the perks we offer might look a little different from one location to another. Here’s what the real deal could look like for you. Discover our full range of benefits Generous bonus scheme We reward strong performance and our bonuses could mean you earn well above industry norms. Enhanced pension scheme We'll chip in 1.5x your contributions up to 11% < put in 7% and get 11%. Onsi app and benefits Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more. Life assurance Look after the people who matter to you with cover that’s worth your full annual salary. Eye care Your eye tests are on us - and we’ll even help pay towards your specs. 25% KFC discount Big discounts on your finger lickin' favorites. Discounted gym membership Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases. Full employee assistance programme Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family. Free mortgage advice We can help you get on - or climb up - the property ladder.