Receptionist Team Member

Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.Up to £12.71 per hour (dependent on your age) We have a fantastic opportunity for a Receptionist at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area. Why work with Warner Hotels? As a Receptionist, you'll receive: Free use of gym and leisure facilities60% discounted food onsitePension schemeA fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 28 days annual leave per year (Inclusive of Bank Holidays)Cycle to Work Scheme20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your familyHelp @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessionsLife AssuranceFree Car Parking onsiteFamily Friendly policies Refer a friend scheme Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform Access to a discounts platform including a points based discount plan to increase your retail discountsAccess your wages on demand through AslanEmployee Assistance ProgrammeL&G Care ConciergeGlow Getters and Long Service Awards What are we looking for? A people person who would put the guest journey at the heart of everything they do.A willingness to learn and improve knowledge on customer service, our products and tailored selling.Someone who will care about the wider team and look to support wherever needed. What skills do I need? No experience necessary – just a promise to come to work as your whole authentic self. Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter. At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk