When redundancy notices go out, the first calculation most people make is how many months of mortgage payments their statutory redundancy pay and savings will cover. The instinct is often to keep paying silently until the current account runs dry. That is almost always the most expensive way to handle it.
UK mortgage lenders are bound by FCA guidance and the Mortgage Charter to offer forbearance before you miss a payment. The options vary significantly in what they save you each month, what they add to your total debt over time, and whether they leave a mark on your credit file. Below are the five main routes to weigh up before your next direct debit leaves your account.
1. Temporary switch to interest-only repayments
Under the Mortgage Charter, most major UK residential lenders allow you to switch to interest-only payments for up to six months without needing a new affordability assessment. Crucially, doing this under the Charter terms does not affect your credit score.
On a £250,000 repayment mortgage at 5% interest with 20 years remaining, your normal monthly payment is roughly £1,650. Switching to interest-only drops that payment to around £1,040 per month. That frees up £610 each month while you apply for roles, without stopping capital payments forever.
The trade-off is simple: you are pausing capital repayment. Over six months, you avoid paying down roughly £3,660 of your loan balance. That unreduced balance will accrue interest across the remaining term, slightly increasing your monthly payments when you revert to capital and repayment.
2. Extending your mortgage term
Another measure covered by the Mortgage Charter is extending your mortgage term to lower your contractual monthly payment. For example, stretching a 15-year remaining term out to 25 or 30 years spreads the capital recovery over a longer period, reducing the required monthly direct debit immediately.
Like the interest-only switch, charter-compliant term extensions can be set up without an affordability check or an adverse mark on your credit report. You also retain the contractual right to revert to your original term within six months without paying penalty fees.
However, if you keep the longer term permanently, the cumulative interest cost is substantial. On that same £250,000 balance at 5%, extending from 15 years to 25 years reduces your monthly payment from £1,975 to £1,460—a saving of £515 per month. But keeping that 25-year structure to the end would cost you over £75,000 in additional interest over the life of the loan.
3. Formal payment holidays and agreed underpayments
A full payment holiday pauses your payments entirely for an agreed period, usually between one and three months. Unlike the informal breaks offered during the pandemic, standard payment holidays today require lender agreement and are typically reserved for situations where you have a clear return-to-work date or a confirmed job offer starting shortly.
Interest continues to accrue every day your payments are paused. That unpaid interest is capitalised—added directly onto your outstanding mortgage balance. When payments resume, your balance is higher, which permanently increases your monthly cost unless you overpay later.
Be aware of credit reporting rules. While Mortgage Charter concessions do not harm your credit file, an individually negotiated full payment deferral outside the Charter may be registered as an arrangement to pay on your credit file. Always ask your lender in writing: Will this agreement be reported to credit reference agencies as an arrangement or missed payment?
4. Support for Mortgage Interest (SMI) government loan
Support for Mortgage Interest (SMI) is a government loan scheme run by the Department for Work and Pensions (DWP). It helps cover the interest on up to £200,000 of your mortgage balance (or £100,000 if you receive Pension Credit) while you look for work.
To qualify, you must be claiming an eligible qualifying benefit, most commonly Universal Credit. Following rule changes, you can qualify for SMI after receiving Universal Credit for three consecutive monthly assessment periods, down from the previous nine-month wait. There is no longer a requirement to have zero earned income during those months.
SMI is not a grant; it is a repayable loan secured by a charge on your property. The government charges interest on the SMI balance, though the rate is pegged to the government's cost of borrowing and is generally lower than standard commercial mortgage rates. You repay it when you sell the property, transfer ownership, or choose to clear it voluntarily once you return to work.
5. Claiming on Mortgage Payment Protection Insurance (MPPI)
If you took out a standalone Mortgage Payment Protection Insurance (MPPI) policy or an income protection policy before redundancy was announced, check the policy schedule immediately. These policies are designed to cover your monthly repayments for up to 12 or 24 months during involuntary redundancy.
Claims are subject to strict exclusion windows. Most policies require that you held the insurance for at least 90 to 180 days before any consultation or notice of redundancy was issued by your employer. If you bought the policy while redundancies were already rumoured or announced in your workplace, the insurer will likely reject the claim.
Check the excess period on your policy document, which is usually 30, 60, or 90 days. Some policies pay back retrospectively to day one once the waiting period finishes, while others only pay from the end of the excess period onward.
How to prepare before contacting your lender
Before phoning your lender's payment support team, prepare an accurate summary of your monthly income and expenditure. Lenders use the Standard Financial Statement format to assess what you can realistically afford.
| Relief Option | Typical Duration | Impact on Credit Score | Key Financial Trade-off |
|---|---|---|---|
| Interest-Only Switch | Up to 6 months | None (under Charter) | Accrues balance; higher future capital payments |
| Term Extension | 6+ months | None (under Charter) | Increases total lifetime interest significantly |
| Full Payment Holiday | 1 to 3 months | Varies by lender | Interest capitalised; debt balance grows |
| SMI Loan (DWP) | Ongoing while eligible | None | Second charge placed on home; accrues interest |
| MPPI Policy Claim | 12 to 24 months | None | Subject to prior policy terms and excess periods |
If you are struggling to negotiate with your lender or are already in arrears, do not pay for commercial debt advice. Free, independent, and confidential support is available across the UK from MoneyHelper (0800 138 7777), National Debtline (0808 808 4000), and StepChange Debt Charity (0800 138 1111).

