Part Time Customer Service Advisor

Job Title: Customer Service advisor Role Overview We are looking to recruit a customer-focused Customer Service Advisor to join our team in a fast-paced environment. You will be responsible for managing and developing your own portfolio of customer accounts, delivering exceptional service while identifying opportunities to grow and retain business. This is a varied role requiring strong communication skills, attention to detail, and a proactive approach to customer relationship management. Key Responsibilities Manage and develop a portfolio of existing customer accountsBuild and maintain strong, long-term relationships with customersDeliver exceptional customer service and ongoing account supportIdentify opportunities to retain and grow accounts through service-led solutionsSupply a broad range of products to a diverse customer baseOversee and manage customer orders from placement through to deliveryCommunicate effectively with internal teams to ensure customer needs are metMaintain accurate and up-to-date customer records within the CRM systemWork collaboratively as part of a team to achieve individual and team targetsCandidate Profile Positive, enthusiastic, and professional attitudeStrong customer service mindset with a “can-do” approachConfident communicator with good written and verbal skillsWell organised, reliable, and detail-focusedResilient and able to manage a busy workloadStrong problem-solving skillsTeam player who contributes to a positive working environmentExperience Previous experience is desirable but not essentialFull training will be provided for the right candidateJob Type: Part-time Pay: £13.50 per hour Benefits: On-site parkingWork Location: In person