General Manager

General Manager Hereford £46,350 + 30 days holiday + Bank Holidays I am looking for an ambitious and inspiring General Manager to lead the operations of a high footfall and very successful leisure centre in Hereford . With an annual turnover of c£2m, the centre has a membership base of 3000 with an a very successful gymnastics programme, 70 class studio timetable, café soft play with a 9-hole golf course, athletics and cycle track and outdoor sports pitches. There is also a very successful healthy communities and wellness partnerships working in partnership with the NHS that is based at the centre. You will be leading a team of heads of department and will have a total of around 70 full and part-time team members and freelance instructors. As General Manager, you will: Provide day-to-day leadership to staff and managers, ensuring high standards of performance, customer service, and safety.Take responsibility for the financial and operational success of the centre, including managing budgets and delivering against ambitious KPIs.Meet and exceed monthly sales and retention targets for both memberships and learn to swim participation.Develop and oversee a diverse programme of activities that balances commercial performance with community needs.Be responsible for new product launches and project manage a significant cap ex investment in the gym.Work with multiple stakeholders and community wellness and sports development partners.Drive continuous improvement, championing initiatives such as Quest and other quality standards.Lead, mentor, and inspire your team, ensuring they feel supported, developed, and engaged.Predominantly work Monday to Friday with the occasional weekend day. As GM you will not be on the DM rota, I am keen to hear from candidates who have : A proven track record managing a large leisure centre or private gym.Strong commercial acumen with a flair for sales.Have a patient and personable approach to working with multiple stakeholders.Be based within one hour’s travel time to the leisure centre. In addition to a highly competitive basic salary of £46, 350 there are a wide range of benefits that notably include 38 days holiday per annum (including 8 bank holidays), a matched pension scheme of 6%, Medicash health plan and life assurance. Due to the anticipated high level of interest in this role only those candidates meeting the above criteria can be contacted,