Sales Executive

Company Description Michael Rose London is a fine jewellery specialist with over 40 years of experience, known for outstanding craftsmanship and attentive customer service. The brand operates two boutiques in Burlington Arcade, a prestigious destination in the heart of Mayfair. Clients visit for engagement rings, special occasion pieces, bespoke commissions, repairs, and remodels. Team members are part of a knowledgeable, dedicated group focused on delivering a welcoming and informative in-store experience. Working at Michael Rose London means joining a respected, customer-centric business with a long-standing reputation in luxury retail. Role Description This is a full-time, on-site Sales Executive role based in Piccadilly. The Sales Executive will welcome customers to the boutique, provide informed guidance on jewellery selections, and deliver a high standard of personalised service throughout the purchasing journey. Daily responsibilities include managing client consultations, presenting collections and bespoke options, handling sales transactions, and maintaining accurate records in the point-of-sale system. The role also involves merchandising displays, and supporting after-sales care. The Sales Executive will work closely with the boutique team to uphold brand standards, and contribute to a refined and inviting store environment. Qualifications Strong sales and customer service skills, with experience in luxury retail or high-value product environments.Excellent communication and interpersonal skills, with the ability to build lasting client relationships and provide tailored advice.Attention to detail and organisational skills, including accurate handling of transactions, records, and stock management.Interest in fine jewellery, gemstones, and craftsmanship; prior jewellery experience is highly beneficial.Professional presentation and a confident, courteous manner suited to a boutique environment in Mayfair.Ability to work full time on-site, including weekends and peak trading periods, as part of a collaborative team.Comfort using point-of-sale and basic office software; additional language skills are an advantage.Relevant experience in retail, hospitality, or client-facing roles; formal training in sales or jewellery studies is a plus. Salary & Benefits Salary dependant on experienceWorkplace pensionOvertime opportunitiesStaff discount CV's and covering letters to careers@michaelrose.com