Regional Security & Front of House Officer

About the Role Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport.. This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence. The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided. Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards. Working Pattern You will be contracted to work 20 hours per week on a rota basis. Flexibility is required as shifts may include: Days, Nights and weekends(Monday to Friday) 1 to 2 days a week. Bank Holidays Cover a site in Newport. overtime will be available. Rota details and site coverage requirements will be discussed during the interview process. Key Responsibilities As a Regional Security & Front of House Officer, your duties will include: Providing a professional meet-and-greet service to visitors, staff and contractors Delivering excellent customer service at all times Managing enquiries in a polite, calm and professional manner Maintaining a smart, alert and visible security presence Monitoring and managing site systems within the security control base Completing accurate reports and incident logs when required Supporting access control and visitor management procedures Acting as a professional ambassador for Samsic UK Security and the client Liaising effectively with the client, site teams and Contract Manager Following site procedures, assignment instructions and health and safety requirements About You We are looking for someone who is professional, dependable and confident working in a customer-facing security role. You should have: A valid SIA Door Supervisor or Security Guarding Licence Excellent verbal communication skills A polite, approachable and professional manner Strong customer service skills Good attention to detail Basic computer literacy Good written English for reports and daily logs A flexible approach to working hours and site coverage A smart and professional appearance The ability to remain calm and professional under pressure A full 5-year checkable work history Essential Requirements To be considered for this role, you must: Hold a current SIA Licence Have the right to work full time in the UK Be fluent in spoken and written English Be able to provide a full 5-year checkable history Be willing to complete SC Clearance vetting Be flexible to support multiple sites across the South Coast What We Offer Permanent full-time employment Full site training Uniform provided SIA licence support Pension scheme Reward and recognition scheme Career development opportunities Apprenticeship scheme available Strong management support Opportunity to gain experience within a professional, secure client environment Pay rate is £13.21. Apply Now If you are a professional, customer-focused Security Officer looking for a varied role across multiple sites, we would be pleased to hear from you. Apply today and join Samsic UK Security as part of our regional support team.