1st Line IT Support Analyst

1 Line IT Support Engineer - Dudley (Hybrid) Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services to end users. For those looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in a Service Desk or field-based roleWindows OS 11/10Active DirectoryOffice 365Exchange Server experienceGroup Policy (DNS/DHCP)VPN technologiesIt would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary up to £29K DOE 25 days annual leave + bank holidaysCompany pension schemeHybrid working up to 2 days WFHPrivate healthcarePlus much moreInterested? Don't worry if your current CV isn't up to date - please reach out to Gianluca (at) circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, Dudley, Birmingham, Stourbridge, West Midlands, hyper-v, exchange, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.