Team Administrator - CAMHS - MHST

Job overview Are you passionate about the emotional wellbeing of children and young people? If so, the Wiltshire Mental Health Support Team is looking for an administrator to compliment our current administration provision as we expand into more education settings. With a big national focus on improving services for children and young people’s mental health and wellbeing, there has never been a better time to join Oxford Health CAMHS to make a positive difference to children and young people’s life chances. Our clinical team provides interventions to schools across the Wiltshire area. As an administrator in the team you will support the management team and clinicians by ensuring all administration tasks are completed including uploading referrals, communicating with parents/carers, young people and education providers and taking minutes of meetings. Wiltshire MHST is an expanding team consisting of multi-disciplinary professionals providing Mental Health Support in education settings across Wiltshire, working towards 100% coverage by 2030. This role will require working from our Melksham base, as well as the opportunity for some remote working, in line with service needs. Main duties of the job Alongside our other team administrators, the post holder will support the clinical team with ensuring that clinical cases are processed from referral to discharge including allocation on the electronic health care record system (Rio) and sending documents to appropriate personnel. The post holder will have frequent contact with parents / carers, young people and education settings to arrange appointments and answer administrative queries. The role will also involve ensuring that materials required for interventions are readily available. The post holder will require excellent organisation skills to ensure a smooth running of the office environment to support clinicians. Training will be provided to support the use of clinical systems. Working for our organisation Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include: Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists may apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. Person specification Knowledge Essential criteria Good all-round IT knowledge, with demonstratable experience working on MS systems Qualifications Essential criteria Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an Administration role. GCSE English and Maths. Desirable criteria Administration/secretarial qualifications Skills Essential criteria Excellent organisation skills. Proficient with MS-Office suite, in particular Excel, Word and Outlook. Able to work effectively under pressure/cope with distractions. Experience Essential criteria Relevant experience of working in an office environment as an administrator. Experience of managing diary systems and tracking information. Proven experience in using databases to add/amend/retrieve information. Desirable criteria Experience of using healthcare patient record systems, eg RIO. Experience of working in healthcare administration or public sector administration. Documents to DownloadJD&PS (PDF, 368.4KB) Job risk and OH Tasks (PDF, 272.6KB) Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB) Recruiter Contact DetailsName: Alex Driver Title: Clinical Team Manager Email: alexander.driver@oxfordhealth.nhs.uk Telephone: 07827588616