Finance and Capacity Operations Manager - UK Tech

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Finance and Capacity Operations Manager - UK Tech Our Mission We’re on a mission to be a force for good in lending. Throughout our 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role As the UK Tech Finance and Capacity Operations Manager, you will report to the Head of SIG Operations. The role will lead three core operational towers within the Strategy Insight and Governance team (SIG) to provide governance, analysis, and insight to Tech Senior Leadership. Sitting at the intersection of Tech financial management, Cloud FinOps, and resource capacity planning, you will bring transparency to performance and spend across the organisation. You will be a people leader, driving data-led decision-making and holding stakeholders accountable to ensure the UK technology budget is supporting broader business strategies. Through your leadership, you will mature team capability, streamline processes, and turn operational metrics into actionable executive insight. What you'll do Lead operational governance & insights: Direct the SIG towers to deliver high-impact analysis, executive reporting, and governance materials for monthly business performance reviews. Manage UK Tech financials & FinOps: Oversee tech budget forecasting, capex processes, and cost centre management, while owning the UK Cloud FinOps practice to optimize cloud spend with engineering teams. Drive capacity planning & recruitment oversight: Enable resource capacity management, delivery engineering tracking, and recruitment operational processes across the technology department. Transform processes & tools: Continuously identify opportunities to enhance processes, data utilisation, and metrics reporting to drive efficiency across outcome teams. Develop and coach high-performing teams: Provide engaging leadership to mature the multi-disciplinary team, setting strategic capability roadmaps and fostering a professional, data-driven culture. The skills and experience you need Financial & FinOps management: Strong experience managing tech budgets, forecasting, cost centres, and capex, alongside a basic understanding of Cloud FinOps practices. Stakeholder management & executive reporting: Proven ability to engage, influence, and hold senior stakeholders to account, with expertise in translating complex data into executive-level visual stories. Data analysis & numerical acumen: Advanced analytical skills with a strong command of Excel/Google Sheets to interrogate operational data, uncover trends, and drive data-led decisions. Multi-disciplinary team leadership: Demonstrated success in leading, coaching, and developing cross-functional teams while building resilience and clarity in ambiguous environments. Capacity planning & operational control: Working knowledge of resource capacity planning, MI dashboard reporting, and overseeing operational recruitment workflows. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.